FREE Freight to EUROPE on all orders over 70€!!

Terms & Conditions

1. General Terms

At Northern Spirit we believe in common sense and keep it simple! We want it to be fun, inspiring and especially simple to shop in our Webb shop. We love to get feedback from our customers on how we could improve to make the buying experience or our products even better for you. Please mail us at info@shopnorthernspirit.com if you have any feedback, ideas or questions..

If you have any questions about your order, delivery, return or changes please mail us at support@nspirit.eu.

2. To order

Orders are confirmed in writing to you via email, order is 100% confirmed once you have received order confirmation mail from Northern Spirit.

3. Prices

All prices to Customers within the European Union includes Swedish VAT (currently 25%), prices for Customers outside of the EU are currently 0% VAT. For Customers outside of the EU please note import toll and fees might occur depending on your country of residence and your order value, all such fees are covered by the customer. Prices are given in SEK, EUR, GBP and USD and can be changed at anytime depending on currency changes. Free freight Worldwide on all orders above 70 EUR, 90 GBP and 200 USD, on orders below this value a freight fee will be added: UK: 10 GBP, Europe: 10 EUR and International/US: 10 USD!

4. Payment

Klarna (Germany):

Payments are handled by Klarna Checkout offered in cooperation with Klarna AB. Through Klarna Checkout, you can choose to pay with Klarna invoice Klarna account, card payments, Klarna Directly or bank transfer via your internet.

By using Klarna Checkout, you agree to Klarna AB's conditions. You will find Klarna's full terms and conditions on the following page https://www.klarna.com/de/agb

If you have chosen Klarna invoice as payment method is sent to you directly from clearer after the goods have left our warehouse. It is only you who live in Germany and Sweden can shop with Klarna Checkout in the current situation.

Card payment:

We currently accept VISA and MasterCard through our partner DIBS. The card payments are run through an encrypted connection to the payment switch controlled by DIBS. Together with DIBS we guarantee that the payment is 100% secure. DIBS handles all card information and comply with the PCI-DSS standards (Currently the highest security standards in the market)

Pay Pal:

In most European countries we also accept Pay Pal. More countries will be added.

We are currentley overlooking new payment terms in new countires, if you have any ideas which payment options you think should be offered in your country please let us know.

5. Delivery

Delivery time for Europe & Worldwide is 3-6 days. Orders placed on weekends are handled Monday morning.

See below for more details for your country.

www.shopnorthernspirit.co.uk (POUNDS)

All Orders to the UK: Shipping with Schenker Parcel Force 

www.shopnorthernspirit.eu(EUR)

UPS ACCESS POINTS:

France    Denmark     Spain

UPS Express Saver:

Iceland                          Greece

Malta                             Canary Islands

Cyprus                           Åland Islands 

Monaco

Schenker Parcel:

Germany                            Netherlands (Holland)                            Austria 

Italy                                   Belgium                                                Bulgaria

Czech Republic                    Estonia                                                 Croatia

Liechstein                           Lithuania                                               Luxembourg

Poland                                Portugal                                                Romania

Slovakia                              Slovenia                                                Finland

www.shopnortnerspirit.com (DOLLAR)

All Countries outside ouf the EU: UPS EXPRESS SAVER

(Right now we ship to below countries but more countries can be added, we don’t see any reason not to ship to a country as long as UPS can handle it)

USA                                 Brazil                                 Argentina                   

Canada                            Japan                                 New Zeeland                  

Russia                             Fareo Islands                  

South Africa                     United Arab Emirates UAE

Hong Kong                       India                                   Israel

Brunei                             Malaysia                              South Korea

6. Freight cost

FREE FREIGHT on all orders over 70 EUR, 50 GBP and 200 USD Freight cost for Orders below above amounts: Sweden: Europe: 10 EUR UK: 10 GBP World Wide: 20 USD

7. Returns 

Returns on customers expense, please contact us at support@nspirit.eu before sending your product back to us to ensure quick handeling and that we can help you as fast as possible.

Refunds will be made to the payment method you used. If you have paid with a gift card, it will always be refunded to the gift card. Amount in addition to it is adjusted either from the invoice or refunded to the debit card or paypal. 

Northern Spirit follows the Swedish “Distansavtalslagen” which means that you as a customer have 14 days right to return your product. We have decided to extend that period to 30 days to make you feel even more secure when shopping in our Webb shop. If you decided to return a product it should be in it’s original condition and packed as when you received it. Please contact us by email (support@shopnorthernspirit.com) before returning the product.

Returns are sent on customers expense back to us. 

We offer local return adresses in The US, Spain, Austria, Norway, Netherlands, France, Germany, UK and Denmark please mail us for more details regaring returns in these countries.

For all other countries please use the following address for returns:

Northern Spirit, Fäktmästaregatan 8, 252 29 Helsingborg, Sweden.

8. Cookies

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